Here at eBay, we are continuously inventing ways and means to simplify things for our sellers so you can enjoy a truly user-friendly experience on eBay while working towards your goal.
Which is why we are always introducing initiatives that would help you grow your business in the most efficient way possible. One such initiative is the eBay Seller Hub. The main objective of the eBay Seller Hub is to streamline all seller activities, information and tasks into one easy-to-use portal.
The Seller Hub provides a complete and regularly updated view of how your business is performing so you can quickly identify your most profitable items and areas that need improvement.
Plus, the Seller Hub helps you fulfil orders promptly as well as enable you to quickly respond to any questions and requests from buyers.
You will also have direct access to the Seller Dashboard with detailed reports to help you monitor your performance.
Find marketing guidance and insights on analytics that will help you grow your sales.
Fulfill orders quickly.
Provide a fast response to any questions or requests from your buyers.
Get direct access and detailed reports to your Seller Dashboard which helps to monitor your seller performance.
Develop your business
Manage your listings and orders
Monitor the overall status of your business
Create and edit listings
Tools Accessibility
Based on your data, receive guidance on how to develop your business
Reports and dashboards for Sales, Seller Costs, Traffic and Seller Standards
Receive an evaluation of your business performance
Seller Manager and Selling Manager Pro
There are 15 modules on the page that can be tailored to display the information that is most important to you.
You can choose the modules you want in two easy steps.
1. Select “Customise” at the top-right of the page to select which modules you want.
2. Drag and drop them to your chosen order. (Your choices will then be automatically saved).
There are 15 modules on the page that can be tailored to display the information that is most important to you.
You can choose the modules you want in two easy steps.
1. Select “Customise” at the top-right of the page to select which modules you want.
2. Drag and drop them to your chosen order. (Your choices will then be automatically saved).
Here, you can see all your sales activity on one convenient screen. The Seller Hub makes it easy to see at a glance where you stand on your orders.
Many sellers check the eBay Seller Hub “Order” tab first thing in the morning to review what orders need to be shipped. And if any other actions need to be taken regarding orders. It is also helpful to see what items are still awaiting payment and if invoices or reminders need to be sent.
You can view all orders for your chosen time period or filter in the following categories:
1. Awaiting payment
2. Awaiting dispatch
3. Paid and dispatched
4. Cancelled orders
5. Return requests
6. Resolution Centre request
If you want to take action on a sold listing, such as marking it as dispatched or leaving Feedback for the buyer, just follow the easy instructions below:
1. Select your listing or multiple listings using the tick boxes
2. Choose your action from the drop-downs listed above.
You can also choose which columns you want to see by selecting “customise” at the top-right of the page.
Here, you can see all your sales activity on one convenient screen. The Seller Hub makes it easy to see at a glance where you stand on your orders.
Many sellers check the eBay Seller Hub “Order” tab first thing in the morning to review what orders need to be shipped. And if any other actions need to be taken regarding orders. It is also helpful to see what items are still awaiting payment and if invoices or reminders need to be sent.
You can view all orders for your chosen time period or filter in the following categories:
1. Awaiting payment
2. Awaiting dispatch
3. Paid and dispatched
4. Cancelled orders
5. Return requests
6. Resolution Centre request
If you want to take action on a sold listing, such as marking it as dispatched or leaving Feedback for the buyer, just follow the easy instructions below:
1. Select your listing or multiple listings using the tick boxes
2. Choose your action from the drop-downs listed above.
You can also choose which columns you want to see by selecting “customise” at the top-right of the page.
1. Manage your brand by telling buyers who you are and why they should buy from you.
2. Launch promoted listings to boost your items’ visibility and reach more buyers.
3. Create promotions to get your items noticed and to sell more items per visit.
1. Manage your brand by telling buyers who you are and why they should buy from you.
2. Launch promoted listings to boost your items’ visibility and reach more buyers.
3. Create promotions to get your items noticed and to sell more items per visit.
Here you can dig deeper into your overall business performance with detailed analytics on sales, traffic to your listings and your current seller level. You can choose which modules you want to see by selecting “customise” at the top-right of the page.
1. Selling costs and fees breakdown.
2. Daily sales trends.
3. Best performing listings.
4. Monthly sales.
5. Sales by country.
6. Page views and buyer traffic.
This dashboard is designed to give you tools and insights to help you manage your after-sales.
What you get from the dashboard:
1. Visibility of “Item not as described” returns and “Item not received” requests opened against you
2. A comparison of these after-sales requests with similar sellers to you
3. Downloadable transaction reports to show which listings are driving after-sales requests
Here you can dig deeper into your overall business performance with detailed analytics on sales, traffic to your listings and your current seller level. You can choose which modules you want to see by selecting “customise” at the top-right of the page.
1. Selling costs and fees breakdown.
2. Daily sales trends.
3. Best performing listings.
4. Monthly sales.
5. Sales by country.
6. Page views and buyer traffic.
This dashboard is designed to give you tools and insights to help you manage your after-sales.
What you get from the dashboard:
1. Visibility of “Item not as described” returns and “Item not received” requests opened against you
2. A comparison of these after-sales requests with similar sellers to you
3. Downloadable transaction reports to show which listings are driving after-sales requests
Get detailed insights on where and how you can enhance your business from the “Growth” tab.
Gain access to data on products you should be sourcing to meet demands and maximise your sales performance.
Learn the features below for a selling advantage:
1. Listing improvements
2. Sourcing guidance
3. Restock advice
Get detailed insights on where and how you can enhance your business from the “Growth” tab.
Gain access to data on products you should be sourcing to meet demands and maximise your sales performance.
Learn the features below for a selling advantage:
1. Listing improvements
2. Sourcing guidance
3. Restock advice
1. In the “Improve listings” section, you’ll see which part of your listing could be improved.
2. Select “Analyse listings and recommendation”
(We will then compare your listing to similar items from other sellers. And recommend where we think you could improve.)
3. In “Sourcing”, you can browse data to find the products that buyers are looking for today across 4,000 eBay categories.
Understand Search Engine Optimisation on eBay.