With Time Away, you can hide and resume your listings almost in real time, reducing to a minimum any delays that may negatively impact your business.
While you’re on time away, you still need to uphold commitments to your buyers, such as fulfilling orders sold before your time away start date and responding to any open buyer requests related to items sold before your time away start date. eBay fees (such as listing-related fees or any subscription fees you have) will continue to apply.
You will need Time Away* during holidays or breaks, if you don’t have any hired help, or if you can’t handle orders for some reason. The Time Away settings are available to all sellers.
* Prior to 09.2020 the Time Away settings were called the Vacation Settings, which were available only to eBay Store subscribers.
Select Apply.
When scheduling your time away, keep the following in mind:
Select Apply.
When scheduling your time away, keep the following in mind:
Whether you choose to allow sales or pause them, delivery dates won’t be updated for digital items, or for items with local pickup, in-store pickup, or Global Shipping Program as the shipping option.
When you allow item sales to continue while you’re away, keep the following in mind:
When you pause item sales, keep the following in mind:
Auction listings: When you pause item sales, buyers will still be able to see and buy your auction-style listings but they’ll see a message at the top of the listing informing them that you’re on time away.
You can set up an automatic response for buyers who contact you through eBay Messages during your Time Away.
Here’s how: